Frequently asked questions

Yes. Contacts, companies, deals, pipeline, activities, reporting and email campaigns, everything you would expect. The difference is that it sets itself up and keeps itself up to date, rather than waiting for you to do it.

Small businesses that run on relationships: agencies, consultancies, recruiters, professional services, and anyone who has tried a big CRM and quietly stopped using it.

Those were built years ago and have had AI added on top. Ifarlo was built with AI underneath everything. In practice that means no configuration stage, no admin to maintain it, and no report builder. You just ask.

Minutes. Answer a few questions about your business in your own words and Ifarlo builds your CRM around the answers. There is no configuration stage.

No. If you can send an email you can use Ifarlo.

Yes, including voice notes.

No, never. Ifarlo can send an email from your account once you have approved it, but it has no access to read your mail.

From your calendar. Every meeting is logged automatically as an activity against the right person, so your contact history builds itself.

Google or Microsoft. Ifarlo reads your calendar and can send email from your account. It cannot read your mail.

Your own account. They go out through your Gmail or Outlook, appear in your Sent items, and replies come back to you like any other email.

No. Every one to one email is shown to you first. You edit it if you want to, and nothing goes out until you send it.

Nothing is filed until you confirm it. Everything Ifarlo works out is shown to you first, as a list you can edit, approve or throw away.

Yes, from a file. Export a CSV from your old CRM or save your spreadsheet as CSV, and bring across people, companies, deals and past activity.

No. Ifarlo imports files rather than connecting to other systems. Every CRM worth leaving lets you export a CSV, which is all you need.

Up to 500,000 rows in a single file. Most small businesses are importing a few thousand, so there is a lot of headroom.

Ifarlo tells you as you go. People and companies first, because deals and activities link back to them. Activities match to a person by email address.

Ifarlo matches as it imports and clears duplicates rather than stacking them up.

Yes, any time. Any list, or your whole workspace. No fee and no notice period.

No. Your customer data is never used to train any AI model.

In the EU, encrypted in transit and at rest.

We are a UK company and we handle access, export and erasure requests as GDPR requires. A data processing agreement is available on request.

Not yet. We are a young company and certification is on the roadmap. In the meantime, email hello@ifarlo.com with any security question and you will get a real answer from a person.

Yes, for as long as you want it. One user, 50 contacts, ten AI questions a day.

£35 per seat per month, with unlimited contacts and unlimited AI questions.

Yes, in a click from your settings, and export your data on the way out.

Email hello@ifarlo.com and we will agree a price that works.

Not yet. Monthly only for now.

Yes. Verify your domain once, the same way you would with any email tool, and campaigns send from you. One to one emails are handled separately, through your own Gmail or Outlook.

Adding a couple of DNS records, which takes a few minutes. Ifarlo shows you exactly what to add and checks it for you. You only need it for campaigns. Everything else works straight away.

Yes. Connect Ifarlo to Claude and ask it about your clients and pipeline directly.

Ten questions a day on the free plan. Unlimited on the paid plan.

Email hello@ifarlo.com. You will get a real person, usually the founder.